Customer Reviews


Angie's List (requires paid membership) AutoMD Facebook MerchantCircle SuperPages Yahoo! Local Yelp


Novenber 3, 2011 Ron H.

Subject: RE: Do not take your car to Jiffy Lube-busted.
Date: Thu, 3 Nov 2011 14:07:04

  Too late, I just took the car over for oil change and the others in recent years  as well…each time I get soaked for other items I think I       shouldn't ignore. Your business reputation has always been great based on your loyal customers coming back, and that is rare, and something to be very proud of….I am. Keep up the good work and spread the word re: the best business in town, I will..…..Ronald


August 3, 2011 - Greg T.

These guys are the best when it comes to getting your Rover fixed! They are honest and reliable. They aren't like the other guys that want to replace everything - they tell you what needs to be fixed and what you can hold off on. I tell all of my friends and coworkers about these guys! Bill is the head guy and Carlos is the main mechanic. He is a certified Land Rover guy and knows everything you need to know. They all drive Rovers as well!

August 2, 2011 - Amy A.

Extrodinarily professional and knowledgeable. Vehicle was done when they promised. They actually followed up with me without me having to call them (which is very rare). Went above and beyond expectations and their customer service is terrific. Car continues to run great. Will definitely use them for all of our service needs.

August 1, 2011 - John K.

I rely on AMS for competent, courteous and competitive service. I have had six vehicles serviced by them for fifteen years now (2011).

My being a rocket scientist means I always keep my vehicles well maintained and demand a fully functioning vehicle.

On my first visit with my '89 Range Rover, when I initially had a concern with their diagnosis as it was an expensive fix needed, they rectified that by visiting a competitor with me that also diagnosed exactly what AMS did. The competitor's price came back 1.75 times higher than AMS's price, so this also showed me AMS was the right decision all along; I havent gone anywhere else since.

They always provide me in their estimates what I need NOW and what 'can wait' to allow me to budget my repair schedule. Their 52-point check-over means they always catch things to ensure I will never be stranded with a breakdown.

I have had VW's, BMW's (auto and a motorcycle), Mercedes-Benz, and of course my Range Rover serviced by them, all older 'classic' vehicles that require specialized service by highly skilled technicians.

Additionally, they now upkeep my Land Rover Disco II, as they also are up-to-the-minute on the latest diagnostics these highly engineered vehicles require in their maintenance.

I consider them friends as well as professional service associates for my motor vehicle service, as they are always welcoming to all their customers.

We have a great history together - when it was time to (reluctantly) sell my Range Rover Classic, Shaun wisely bought it because he knew it was well maintained by his staff.

July 29, 2011 - Teddy Wiant

I just found this place, and I'm glad I did. By far the most knowledgeable mechanics I have come by in this area. Friendly, too!

July 28, 2011 - Jerry Trombetta

Arlington Motorcar Service has taken great care of all my cars for over 23 years, and the honesty and professionalism they display has always made me feel glad I've had repairs from such a brilliant group of "Car Guys". Good luck with the new facility!

July 25, 2011 - Uri Schwartz

I have known Mr. Shaun van Steyn and his establishment Arlington Motorcar Service for over 25 years. This establishment has served the Arlington community and the surrounding neighborhood with 100% excellence. I have gone to fix/maintain some of my past cars over the years. The integrity of the mechanics is second to none. If you are looking for a neighborly, good old-fashioned garage, then you've found the right place.

July 20, 2011 - E Burnet D.

Service for my 1997 Camry was great, and they were able to fix the heating and air conditioning when two other shops couldn't figure it out. Reasonable price and quick service. Definitely will use them again and recommend to others.

June 2, 2011 - Alex

Passed by Arlington Motorcar on my way to work and noticed a Red Camel Trophy Range Rover Classic in their lot. Dropped in and spoke to Bill about how unhappy I was with the OEM brakes on my Range Rover, and he made a recommendation on using ceramic pads and aftermarket rotors. I was extremely happy with their service, and their willingness to spend time talking to me and answer all of my questions. They treat you like you're in a friend's garage and stand behind all of their work. I am extremely happy with the quality of service I received and will be returning there for all of my future work.

May 20, 2011 - Carl K.

"I have been an AMS customer for 4 years now and I have nothing but the highest praise for their honesty, service and responsiveness. I started taking my Land Rover to them when my warranty expired - and I instantly found them to be more competent, easier to deal with, and less expensive than the dealer. After several positive experiences, I began taking all of my vehicles to AMS. Their experienced technicians have saved me a fortune with common sense diagnosis of problems, reliable recommendations on what truly needs to be fixed and what can wait, and aggressive location of quality aftermarket replacement parts. Most importantly, with two teenage sons now driving, I have complete confidence that our vehicles are safe and mechanically sound. Repaired problems reliably stay fixed and I can count on the fact that AMS will preemptively identify issues and recommend honest repairs but will never try to gouge me just so that they can make a buck. I have even had technicians volunteer to stop by my house and make a quick repair in my driveway!

AMS has earned my loyalty and has significantly outperformed every other service station I have tried in the decade that I have lived in the Arlington area. With their recent move to the Tysons area, I now willingly drive from Arlington to their new location because I won't take my cars to anyone else. If you are looking for an honest, competent shop you can count on to take care of you and take excellent care of your vehicle, go to AMS.

September 29, 2010 - George N.

If you need a great, local, family-owned shop, look no further. Their mechanics are knowledgeable, experienced guys, not teenagers fresh out of mechanic school. Friendly and personable service too. Highly recommend.

July 19, 2010 - DRN

The air conditioning on my older 944 Porsche kept going out. Bill at Arlington Motorcar did a great job explaining how they planned to go about finding out what was wrong and then how they'd go about fixing it. Great job overall and the AC is now running ice cold. Overall a good experience and I'd go back there again.

April 12, 2010 - Ernie

These guys are great. I had some repair issues with my car and I have a third party extended warranty contract. I tried several repair shops in Arlington and none was willing to work with me because of problems they claim they have with such companies. But Arlington Motorcar Service was the only repair shop willing to work with me and the company. Bill, the manager was just great. He agreed to call the company and after several calls and waiting periods, I had my car repaired. They did an excellent job and my car was ready as promised. I will wholeheartedly recommend Arlington Motorcar Service to anyone around Arlington for their car repair services.

January 18, 2010 - Steve McCabe

I unfortunately had put a few gallons of gasoline in my J2009 Jetta TDI. I drove over 100 miles and the car conked out! I brought it to Lindsay VW of Sterling and they sat on the car four days before diagnosing the problem . They wanted to repair it for $4629, claiming the engine was contaminated and I need a new fuel pump, new pipes, and filters. They never really did a test to see how much gas was in the system. I went to AMS after reviewing car repair shops in Arlington and found them to be quite honest. I brought the car that supposedly would not start to them for evaluation. They said all they would have to do is drain the contents of the diesel and put in filters. Their repair was only $450, and the car works excellently. VW would not help me on a warranty claim and car rental even though they swear by their 36000-mile all-inclusive warranty. Do not go to Lindsay VW in Sterling. Jimmy was an excellent technician that I would recommend to anyone.